Welcome to CW Green Tech Limited
[email protected] 86-136 6712 1125
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FAQ

1. What is the estimated delivery time? Do you have stock now?

Depend on goods quantity and country. Usually, it could take up to 3-5 business days. Stock availability varies for each product. 

You can check the product page for real-time stock information


2. What kind of technical support do you provide?

We offer comprehensive technical support to ensure your smooth experience. 

Our technical support team is available via email, phone, and live chat.


3. Can I return or exchange the product if I'm not satisfied?

After testing by engineers, we can accept the return if there is any problem.


4. How about the maintenance policy?

Our maintenance policy covers the repair or replacement of defective products within the warranty period.


5. If I cannot find the products I need, how can I do?

You can contact our customer service team and provide details of the product you are seeking.


6. How about the shipment method?

Small quantities are transported by express, such as FEDEX and DHL, and large quantities are transported by air, 

which will be delivered to you by the fastest way. You can also choose your own forwarder.